Please read these terms carefully before using our services
Last Updated: January 15, 2025
Welcome to StoryBrand Marketing. These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.
By accessing, browsing, or using the StoryBrand Marketing website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and StoryBrand Marketing.
StoryBrand Marketing provides brand storytelling consulting, workshops, training programs, and related marketing services. Our services include but are not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
If you are using our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
Some features of our services may require you to create an account. When creating an account, you agree to:
We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or violates these Terms.
All prices for our services are listed in US Dollars and are subject to change without notice. The current pricing is displayed on our website and in service agreements.
We accept various payment methods, including credit cards, debit cards, and other payment options as indicated during the checkout process. All payments are processed through secure third-party payment processors.
Payment is due according to the terms specified in your service agreement. For packages offering installment payments, you agree to make payments on the scheduled dates. Failure to make timely payments may result in suspension of services.
Refunds are handled on a case-by-case basis according to the specific service agreement. Generally:
All content, materials, and intellectual property on our website and in our services, including but not limited to text, graphics, logos, images, videos, software, and designs, are owned by or licensed to StoryBrand Marketing and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any of our content without our express written permission.
When you provide materials to us for use in our services (such as brand information, logos, or content), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify such materials solely for the purpose of providing services to you.
Upon full payment for services, you will own the final deliverables created specifically for you. However, we retain ownership of all underlying methodologies, processes, templates, and any pre-existing materials used in creating your deliverables.
You agree not to use our services to:
Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation continues even after the termination of services.
Confidential information does not include information that:
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that:
While we strive to provide high-quality services, we cannot guarantee specific business results, revenue increases, or marketing outcomes. Success depends on many factors outside our control, including market conditions, implementation, and your specific business circumstances.
To the maximum extent permitted by law, StoryBrand Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses resulting from:
Our total liability to you for any claims arising from or related to our services shall not exceed the amount you paid to us in the six months preceding the claim.
You agree to indemnify, defend, and hold harmless StoryBrand Marketing, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to:
Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Los Angeles, California.
You agree that any arbitration or proceeding shall be limited to the dispute between you and StoryBrand Marketing individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.
We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will notify you by updating the "Last Updated" date at the top of these Terms and, where appropriate, by providing additional notice through our website or via email.
Your continued use of our services after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our services.
These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and StoryBrand Marketing regarding our services.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
If you have any questions about these Terms, please contact us:
StoryBrand Marketing
2847 Wilshire Boulevard
Los Angeles, CA 90005
Phone: +1 (323) 847-2651
Hours: Monday-Friday, 9:00 AM - 6:00 PM PST
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.